It is not enough to try and win cases. Clients want lawyers who consider them as part of the team; who keep them informed; who involve them in critical decisions; who give them the best possible advice; and, yes, who return phone calls and respond promptly to letters and emails. Our clients tell us that we also excel in providing the kind of service and representation they expect.
It is not always wise to try a case. We work with our clients to identify their business goals and objectives and to understand how their problem is best solved in light of those objectives. If settlement is the better choice, then we want to jointly make that decision as early as possible and effectuate a settlement as efficiently and economically as possible.
Rarely will you find fees discussed on a law firm’s website. This is the exception. Attorneys and lawsuits are expensive. Whether it is trial or settlement, we strive for the most cost-effective result. We do not work cheap and we do not overstaff our cases. However, we provide results that are equal to or better than firms with hundreds of lawyers at fees that are significantly lower. We provide litigation budgets upon request and strive to resolve a case well within that budget. We expect to discuss our fees up front and invite our clients to talk about our bills.
The quality of work our clients receive is unsurpassed because of two vital relationships…the unique relationships among our attorneys and the relationships with our clients. We provide the support and training to our associates to give them the confidence to succeed, both at the courthouse and in building relationships with our clients. With the backing of our senior lawyers, our younger ones believe they will be good at this discipline we call practicing law. There are no inexperienced lawyers at Lorance & Thompson…for long. These intangibles have been a part of the firm for thirty-five years and serve to set us apart from other firms, large or small.
Our firm works hard to gain the trust and confidence of our clients. That comes from courthouse victories, outstanding service, sound advice, fair fees, and open communication. When those are added up, the result is mutual respect and trust. We know our formula works because once a client retains a Lorance & Thompson lawyer, that client is here to stay.